About us – BIT Group

Why are we doing this?

Discover Quality Refurbished Electronics with Germany's Premier Supplier

Looking for top-notch refurbished and used electronic products? Look no further! As Germany's leading wholesaler and retailer, we pride ourselves on delivering excellence in every product we offer.

With a vast inventory spanning over 20,000 items from 200+ manufacturers, we cater to diverse needs, from peripherals and gaming gear to monitors, security cameras, and smart home equipment. Serving customers across Europe, we've established ourselves as the go-to destination for premium refurbished electronics.

Since 2013, our commitment to excellence has led us to pioneer the refurbishment industry in the European Union. Our state-of-the-art testing department ensures that each item meets brand-standard excellence, setting the benchmark for quality in the market.

We invest in our workforce, paying about 50% above the minimum wage to our dedicated team of 30 full-time employees. Their expertise, combined with our meticulous refurbishment process, guarantees unparalleled quality and customer satisfaction.

Our full-service refurbishment process covers everything from inspection and cleaning to repairs and part replacements. With our in-house repair department, we have the experience and capability to restore items to their former glory.

Transparency is key to our operations. With our proprietary goodsflow application, we document every step of the refurbishment process, ensuring maximum data protection and transparency for our customers.

Once refurbished, your items are securely stored in our warehouses, ready for prompt shipping across Europe. We handle the warehousing and shipping process, eliminating the hassle and cost of logistics for you.

Experience the difference with our quality refurbished electronics. Trust Germany's premier supplier for your electronic needs.

The growing volume of returns brings challenges:

CO2 emission

Returns of online purchases pollute the environment through additional CO2 emissions for return transport and packaging waste and cause around 238,000 tons of CO2 annually in Germany.

Destruction

Returned products are often destroyed across the board. As long as the handling costs exceed the expected revenue due to inefficient processes, there is an active destruction of value and resources.

Unused opportunities

Reasons for returns that are not recorded digitally and non-transparent utilization of returns lead to unused opportunities and long-term economic losses.

Our Solutions

We reduce CO2 emissions.

Our concern is to reduce CO2 emissions. We achieve this by accepting your returns directly, thereby saving transport routes and by using recyclable cardboard boxes and materials.

We counteract the mass destruction of returns.

We take care of returns that cannot be sold again and bring them back to happy end customers. Every item is carefully checked and made salable again in our in-house repair and photography workshop. Through smart processes, we reduce handling costs and at the same time increase the expected selling price.

We offer the opportunity to generate revenue from returns that cannot be sold again.

With our dashboard we offer full transparency about all data regarding returns. From now on, the reasons for all returns are transparent. This not only allows revenue to be generated from previously unsaleable returns, but the reasons for returns also serve to improve products and thus avoid future returns.